Emma for Enterprise, end to end.
A complete look at what Emma is, what she does, and how we build her around your business.
Your business is already running 24/7. Your team isn't.
Customers expect instant answers, on every channel, at every hour. Meeting that with people alone means after-hours cost, dropped messages, and inconsistent service. Emma covers it all, at once, without the headcount, and without the risk that comes with generic AI.
Automated Intelligence, not artificial intelligence.
Emma is not a chatbot or a template. She is a dedicated layer built around your business: bounded by your rules, grounded in your knowledge, and checked for accuracy before she ever replies. Deliberate, disciplined, and on-brand, every time.
Emma never guesses.
Every answer is verified before it ever reaches you.
Your question is grounded in your own knowledge first, then reasoned through multiple AI models in parallel. Their answers are cross-checked — and only a verified answer makes it back to you.
Everything Emma handles for you.
One assistant doing the work of a team, across the front line and behind the scenes.
Grounded in your knowledge
Emma answers from your own documents, policies, and website, so every reply is on-brand and factual, never a generic guess.
Proactive outreach
Emma does not only wait for messages. She sends scheduled follow-ups and keeps people updated as things progress, automatically.
Nurtures and books
She holds real conversations, qualifies leads, and books calls and consultations straight into your calendar, around the clock.
Escalates to your team
When something needs a person, Emma gathers the details and hands the whole conversation to the right department.
Your brand, your rules
Tone, boundaries, and guardrails are configured to your business. Emma stays on-script, on-brand, and within the lines you set.
Private insight for leaders
See what customers and staff are asking and where to improve, while every conversation stays private to your business.
Wherever your customers are.
One Emma across your website, email, and WhatsApp, with Facebook and Instagram on the way. Same brain, same brand, every conversation.
Hi Sarah, thanks for reaching out. Your invoice was issued on the 3rd and is due in 14 days. I have attached a copy for your records. Let me know if anything looks off.
How we build Emma with you.
A guided process, from first conversation to full launch, with you in control at every step.
Strategy and scoping
We map your processes, channels, and goals, and agree exactly what Emma will handle.
Build and train
We configure Emma on your knowledge, tone, and rules, then show you a working demo to approve.
Integrations
We connect your inboxes, WhatsApp, and the tools your business already runs on.
Beta and refinement
A limited launch on real conversations, tuned until Emma is consistently on point.
Launch and optimise
We expand across channels and keep refining, with reporting and dedicated support.
Investment.
Emma for Enterprise is a custom build with a one-time setup, then a simple monthly plan billed on usage rather than per seat. You always know what you are paying, and we are happy to tailor arrangements for high-volume teams.
Private by design.
The whole point of Emma is that your information never leaves your control. That is what lets your team and your customers actually trust it.
See Emma in action.
Book a demo and we will walk you through everything in this guide, tailored to your business.