Your entire customer communication, run by Emma.
The full platform. Every channel, full customer service, custom tools built for your business, and self-hosting for complete control of your data.
Not a chatbot. A communication platform.
Emma is everything Emma Mini does, plus full customer service, automation, and bespoke tools we design with you. One assistant running the front line of your business, end to end.
Built around your business.
Every channel, unified
Website, email, and WhatsApp, with Facebook and Instagram on the way. One brain across all of them.
Full customer service
Configured to your business, Emma resolves real customer questions and requests end to end.
Leads, nurtured and booked
Everything Emma Mini does, qualifying and booking, built into your customer operation.
Smart escalation
When a person is needed, Emma routes the full conversation to the right team automatically.
Custom tools and integrations
We build Emma into your systems, from your CRM to your internal workflows, tailored to you.
Grounded in your knowledge
Trained on your policies, products, and processes, so every answer is accurate and on-brand.
Self-hosting available
Keep all of your business and conversation data on your own infrastructure, never with us.
Reporting and refinement
Ongoing insight and optimisation so Emma keeps getting sharper for your business.
Wherever your customers are.
One Emma across your website, email, and WhatsApp, with Facebook and Instagram on the way. Same brain, same brand, every conversation.
Hi Sarah, thanks for reaching out. Your invoice was issued on the 3rd and is due in 14 days. I have attached a copy for your records. Let me know if anything looks off.
Emma never guesses.
Every answer is verified before it ever reaches you.
Your question is grounded in your own knowledge first, then reasoned through multiple AI models in parallel. Their answers are cross-checked — and only a verified answer makes it back to you.
Private by design.
The whole point of Emma is that your information never leaves your control. That is what lets your team and your customers actually trust it.
Enterprise pricing, transparent.
A custom build, then a simple monthly plan. You always know what you are paying.
Running Emma at serious scale? We love working with high-volume teams. Get in touch and we will tailor something that fits.
See Emma run your business.
Book a demo and we will show you exactly how Emma would work across your channels and your team.